What We Collect and Why We Use It
When you open an account on Lakye Bangla, we collect the information you provide during registration — your name, email address, date of birth, and contact details. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference and wallet
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identifier to process your payment and keep your account ledger accurate. We do not store your full mobile banking PIN or password at any point. We also collect device and session data — the type of phone or browser you use, your IP address, and how
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you navigate the platform. This helps us detect unusual account activity and keep your session secure. If you contact our support team, that conversation is logged against your account. All data we hold is used for three purposes: running your account, processing your payments, and meeting
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our obligations under applicable law. We do not sell your personal data to third parties. Where data is shared — for example with payment processors handling your bKash or Nagad transaction — it is shared only to complete that specific task. Availability of our services, and
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the data rules that apply to you, depend on your local law and the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.